Leadership Team

Karen Carroll, President and Chief Operating Officer

Karen Carroll runs day to day operations at Cottage Caregivers: hiring, scheduling, caregiver management and client matching. Those are the functions that decide whether a family in Hanover or Hingham actually gets the caregiver they were promised on the morning they need them, and Karen has spent over 25 years in customer service and staff management across healthcare, nonprofit work, education and government building teams that deliver on that.

Her operational work has been published and presented nationally. Karen is lead author of “Creating a Robust Senior Care Organization: Implementing an Entrepreneurial Operating System” and a co-author of “Unlocking Team Potential: A Matrix Management Approach,” both appearing in the American Journal of Medical Quality as part of the 2025 Vizient Connections Summit Report. The two papers document how a six person office team supports more than 100 caregiving professionals in the field, through cross-trained coverage of every core function and shared tracking of the metrics that matter.

Two of those metrics are the ones families feel directly. Our missed shift rate has stayed consistently below 1%, and we respond to 100% of new inquiries the same day, usually within a few hours of the first call. More on the standards behind those numbers, along with our work with the Aging Life Care Association and the Boston Estate Planning Council, is on our difference page.

In 2026 Karen was named a Finalist in the Stevie Awards for Women in Business, in the Female Thought Leader of the Year, Consumer Services category. The Aging Life Care Association’s New England chapter also profiled her that year through its corporate partner program, which connects Massachusetts families with care managers and providers who meet the association’s standards.

Earlier in her career Karen worked as a YMCA Group Coordinator, a certified yoga instructor, and a college instructor in Fayetteville, North Carolina. Her work helped Cottage Caregivers earn Best Home Care Agency honors from Senior Advisors in 2017. Her volunteer commitments have included Girls on the Run, the Leukemia & Lymphoma Society, Flags for Our Veterans, and the MYLE Group, which offers yoga sessions to physically and mentally challenged individuals.

Karen lives in Marshfield with her husband Brian and their three girls, Emily, Bridget and Molly, a few towns down Route 3 from the Hanover office.

Stevie Award: Karen is listed as Female Thought Leader of the Year – Consumer Services
ALCA New England feature: Meet Karen Carroll of Cottage Caregivers and ALCA New England Corporate Partner – New England ALCA
ALCA Corporate Partner
BEPC sponsorship
American Journal of Medical Quality: “Truth and Practice” and “Human Dignity and the Words We Speak”

Sean McDonnell, Founder & Strategic Advisor

Sean grew up on the South Shore residing in Abington and Marshfield all of his life with a small stint living in Ireland where is parents immigrated from Castlebar, County Mayo and Killarney, County Kerry. He is a graduate of Cardinal Spellman High School in Brockton and graduated from Stonehill College in Easton, MA. Sean has been passionate about community volunteerism, which includes, many years participating in and also driving fundraising efforts for the Best Buddies, Pan Mass Challenge (PMC) and Dana Farber charity organizations. Sean also volunteered as a Big Brother for the Quincy Big Brothers & Big Sisters chapter for many years and also coached youth soccer for his local community. As the Founding President and now a Strategic Advisor at Cottage Caregivers, Sean has always been committed to being an integral member of an organization which delivers the highest level of compassionate & professional home care. Sean resides in Marshfield with his wife Amy and their three girls Katie, Colleen and Michaela.

Amy McDonnell, RN, BSN, Founder & Strategic Advisor

Amy has been working in the Nursing field on the South Shore since 1993. A graduate of the University of Massachusetts Nursing Program she has worked in a variety of community based nursing roles. Her past experience includes working with patients in a rehabilitation setting at Braintree Rehabilitation Hospital as well as in home care through her work with the South Shore Visiting Nurses Association (SSVNA) where she worked closely with patients as an expert in the Oncology field. Amy also has a great deal of experience in community based Nursing with her work in her local school system. Amy’s volunteer work includes Meals on Wheels, Pan Mass/Dana Farber Fundraising efforts and teaching CYO in her community. She is a consummate professional who brings unparalleled compassion to all that she does. Amy resides in Marshfield with her husband Sean and their three girls Katie, Colleen and Michaela.

Manish Deopura, CEO

Manish Deopura brings a unique blend of business acumen, a passion for improving lives, and a commitment to the family-based partnership of Cottage Caregivers to his role as CEO. As an operating partner of the Deopura Family Group, Manish works closely with our entire leadership and management team to build on the agency’s strong foundation. With over a decade of experience in healthcare operations, organizational development, and leadership, Manish is dedicated to ensuring Cottage Caregivers delivers exceptional, compassionate care where our clients need it most. His background in healthcare and steadfast commitment to excellence make him an invaluable asset as we work to further establish ourselves as a trusted partner for families navigating the challenges of caregiving. Manish holds degrees from MIT and is deeply invested in making a positive impact in the communities we serve.